Benefits of Using Facility Management CRM
Smooth Request Management for Any Facility.
Centralized Ticketing
Log and track service issues from a single dashboard.
Quick Assignment
Route requests to the right team and set deadlines.
Status Visibility
Keep managers, staff, and requesters updated at every step.
Faster Resolutions
Track progress and close tickets without the back-and-forth.
Helpdesk that Aligns SLA, Maintenance Teams, and Residents
Organised Request Handling
- Collect all types of maintenance tickets with photo upload option.
- Assign with set deadlines to the concerned teams.
- Systematic request closure based on OTP confirmations.
- Users can save common issue locations.
Faster Problem-Solving
- Built-in escalations to combat delays.
- Quick Options to assign, track and update requests.
- Built in escalations to resolve complaints without delay
Clear Communication
- Automatic updates to residents.
- Internal notes for staff to maintain history.
- Zero chance of missed messages or lost details.
Features of Our Module
Campus Management for Service Without Delay
Single View Dashboard
Manage all incoming requests in one place.
Correct Assignment
Automatically assign tickets to the right team.
Tracking & Escalation
Monitor the status of the issues and set escalation rules and hierarchy.
Notifications
Updates to residents as well as teams about request status.
Get a Complete Helpdesk Solution for Your Facility
Resolve resident requests within a minimum time and effort with our Facility Management Software.
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