Quick Summary

Company Overview: Solar Maxx, the brand powered by MP Solar, is a 20-year-old company. They’ve completed more than 1,000 projects, some as big as 800 KW. Their market standing is all because of their work and certified teams.

Challenge: There were a lot of issues in day-to-day work. Quotes, invoices, and projects were maintained in separate systems. There was no proper tracking of stock. Compliance with STC credits was still manual. Because of so many loopholes in the systems, even the errors were not getting identified.

Solution: CRM-Doctor provided the company with a custom CRM to bring it all in order. We enabled uniform project IDs for all teams, quotes that got directly incorporated into invoices and projects, real-time stock updation, and automatic STC credits compliance.

Impact: The duplicate records were minimised. The stocks were monitored and updated in real time. Automation of compliance reduced the chances of errors. Managers also got a clear view of business insights.

Key Outcome: Solar Maxx got a complete solution and was able to address all the challenges faced by its team. They were able to gain efficient operations as well as teams.

The Company

Solar Maxx is one of Australia’s trusted solar brands. The team is made up of seasoned electricians and accredited installers who’ve delivered solar systems to homes, businesses, and even large industrial sites. A large client base and excellent services are their objective. However, keeping up the standards while the business was growing became a challenge for them.