A one-stop platform for all your client support needs with IT Solutions for CRM

CRM-Doctor's all-encompassing Customer Service platform integrates IT solutions for CRM, providing all the tools your teams need to deliver better and smarter customer assistance

A One Stop Platform For All Your Client Support Needs

Each customer possesses unique characteristics. Engage with them on their terms using IT Solutions for CRM

Leverage the customer data that is specific to your business and personalize it by integrating your contact center, service center, and sales force onto a seamless platform with it solutions for CRM.

contact mangemnt

View tickets from multiple channels in a single inbox

Service Center

Assign service tickets to service agents based on issue type

Sales Force Automation

Field agents can view their daily tasks on the mobile app

CRM-Doctor Top Features

Tailor your pipeline with customizable IT solutions for Customer Relationship Management (CRM), ensuring personalized and adaptable systems to meet specific business needs

Customizable Pipeline

You can customize your pipeline to match your unique sales cycle, adding custom stages and fields as needed.

Facilitate team collaboration through IT solutions for Customer Relationship Management (CRM), fostering cohesive and efficient teamwork within the context of managing customer relationships

Team Collaboration

Collaborate with your team on deals and activities, and keep each other updated on sales operations and successes.

Enhance productivity with activity reminders through IT solutions for Customer Relationship Management (CRM), ensuring timely prompts and notifications to stay organized and proactive in managing customer interactions

Activity Reminders

Set reminders for your sales activities to ensure you're up-to-date with all your deals and never overlook a follow-up.

Optimize your sales strategy with a visual sales pipeline using IT solutions for Customer Relationship Management (CRM), providing a graphical representation of the sales process to enhance visibility and decision-making

Visual Sales Pipeline

The visual sales pipeline allows you to view your complete sales process in a single glance. You can effortlessly update your deals by converting them into the desired stage.

Improve financial planning with revenue forecasting through IT solutions for Customer Relationship Management (CRM), utilizing advanced analytics and data insights to project and analyze future revenue streams

Revenue Forecasting

Forecast your revenue by estimating the sales volume and revenue using your pipeline, and witness automatic calculations as deals get modified.

Maintain comprehensive contact history with IT solutions for Customer Relationship Management (CRM), ensuring a detailed record of interactions and engagements with customers for informed decision-making and personalized communication

Contact History

View a comprehensive record of all interactions, including phone calls, emails, meetings, and notes, linked to each contact and deal.

Utilize web forms within IT solutions for Customer Relationship Management (CRM), streamlining data collection and lead generation through online forms integrated into your customer management system

Web Forms

Customizable online forms embedded on your website can help you generate high-quality leads for your pipeline.

Gain insights and monitor performance through reporting and dashboards within IT solutions for Customer Relationship Management (CRM), providing visual representations and analytics for informed decision-making and strategic planning

Reporting And Dashboards

Obtain comprehensive sales and activity reports, and monitor your progress towards objectives through your dashboard.

Effectively categorize leads with segmenting capabilities in IT solutions for Customer Relationship Management (CRM), allowing for organized and targeted management of potential customers based on various criteria

Segment Leads

Create targeted lists for personalized communication by filtering, categorizing, segmenting, and sorting leads.

Our AI-empowered instruments are intended to add insight to your client service with IT Solutions for CRM

Seamless initiation with IT solutions for Customer Relationship Management (CRM), ensuring a user-friendly and straightforward onboarding process for quick and hassle-free implementation

Easy to get started

Our record directors assist you with getting everything rolling, so you can convey a consistent client experience in a matter of moments.

Harmonize platforms with IT solutions for Customer Relationship Management (CRM), enabling the seamless integration of diverse systems for improved data flow and operational efficiency

Integrations

You can co-ordinate all your inward stages with CRM Doctor, utilizing APIs and SDKs, to work with proficiency across groups.

We offer comprehensive assistance with IT solutions for Customer Relationship Management (CRM), ensuring effective support and guidance in implementing and optimizing CRM systems tailored to your business needs

We are here to help

Be it item backing or client achievement, our specialists are here to assist with getting every one of the obstacle at each progression free from your excursion

Believed by more than 500+ organizations, CRM-Doctor endeavors to guarantee great client assistance activities across the globe.

CRM- Doctor integrated with our E-commerce store and give our customer 360-degree view for their complain management and excellent offline mobile app for which works in ship and no network area. Kudos to CRM doctor team.

R Sathyanarayana Project Manager

CRM Doctor provided us customized solution for our Merchandise E-commerce requirement. CRM-doctor team went out of the box and provide us premium solution which integrated SAP and delhivery Shipping API. Thanks CRM doctor for all the hard work and best services.

Sushil Tiwari Project Manager

We are extremely impressed with Doctor-CRM teams quick response time and the product's robust functionality. We received uncompromised quality work and reliable customer support.

Bharath Bushan Director

The complaint management system provided by CRM-Doctor has sort out our problem statement of 20,000 IIT Chennai campus resident, additionally Vendor management and guest user management workflow make complain management duration down to 24 hours.

R.Srivathsan JE(DB)

The Complaint Management CRM and technician mobile app provided by CRM-Doctor has revolutionized our service operations. It has streamlined complaint resolution, improved communication, and enhanced overall customer satisfaction. Highly recommended!

David D'Costa Managing Director

We are extremely satisfied with the Field Service Management System provided by CRM-Doctor. It has revolutioned our service operations and improved our overall efficiency. The system's portal-based an mobile-based access has made it incredibly convenient for our team to access and manage service requests from anywhere.

Lakshmana Murthy SK AGM (Corporate Materials)

CRM-Doctor's solution surpassed our expectations. The integrated Odoo ERP with Microsoft Dynamics CRM improved our processes and provided valuable insights. The platform's added features and visibility enhancements truly evaluated our business.

Dinesh Rao Ullal Managing Director

Thanks for the B2B Ecommerce CRM solution developed by the CRM-Doctor team, our business has experienced exponential growth. The mobile application and real-time tracking features have streamlined our operations and improved collaboration. Highly recommended!

Binod Pawar V.Y. Co-Founder, Director & CEO

Thanks to the CRM system and integrated solutions provided by CRM-Doctor, our business processes have become streamlined, resulting in improved customer experience and increased sales. It has been a game-changer for us!

Shafeek Ansari Founder & CEO

Thanks to the Hybrid IVR solution provided by the CRM-Doctor team, our call center operations have significantly improved. The seamless integration, data migration, and reliable infrastructure have enhanced our efficiency. We are highly satisfied with the solution and its impact on our business.

Shankar Murthy Commissioner - The Commercial Taxes Department

The CRM solution provided by CRM-Doctor has been a game-changer for our business. The ability to customize quotation templates and automate the invoice and project process has greatly streamlined our workflow. The Installer Module has also allowed us to efficiently track project details. Overall, we are extremely satisfied with the solution's impact on our operations.

Manoj Patel Managing Director

Thanks to the customized CRM software developed by CRM-Doctor. It is user-friendly, efficient, and allows seamless communication with first-time customers. We highly appreciate the solution for its role in improving customer satisfaction and guiding our operations.

Suraj Shah Managing Director

The Budgeting tool provided by the CRM-Doctor team has revolutionized our budget and event management processes. It's user-friendly, secure, and meets all our requirements. We now have complete control over our budgets and can forecast with confidence. Thank you for an outstanding solution!

Junaid Ahmed Production Director

CRM-Doctor has revolutionized our customer support experience. Their ticketing tool streamlined our ticket management process and provided a user-friendly platform for our customers. We are now able to efficiently track and resolve tickets, resulting in improved customer satisfaction.

Parmesh Patel Product Architect

The CRM and mobile app solution provided by CRM-Doctor has revolutionized our operations. With lead creation, opportunity conversion, and solar calculator features, we can effectively engage customers and showcase the benefits of solar energy, The added location tracking and calling app features have streamlined our field operations. Highly satisfied!

Shiju Mathews Managing Director
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Build personalized experiences that cater to the unique needs of your customers

A comprehensive solution for all your customer support requirements. Effectively monitor and resolve them with ease using IT solutions for CRM-Doctor.

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